1. I don't have a PayPal account, can I pay another way?

    For users who do not have a Paypal account, we allow a bank standing order to be setup which allows the same cancellation rights (i.e. whenever you want to). These bank details and instructions can be sourced by contacting Customer Services.

  2. My PayPal payment has failed, what do I do?

    Sometimes PayPal cannot take a payment as the card has expired or there is insufficient funds in the account, please ensure you have an appropriate funding source enabled.

    We allow a 5 day grace period for simple things like this as PayPal will automatically retry every 5 days after a failed payment until they suspend the payment profile. We will email you if your account is suspended in which case you should contact PayPal to ask what the issue is and why they cannot process the payment.